Frequently
asked
questions
and answers

Take a look at frequently asked questions and their answer.

The next North Sea Jazz Festival will take place on Friday 13, Saturday 14 and Sunday 15 July 2018.

Unfortunately there are no special packages including over night stay available for North Sea Jazz 2018. If your looking for a place to stay, check out the website of our partner hotels.com. They offer a variety of hotel rooms in different price ranges.

Rotterdam Ahoy is accessible by car; there are several road exits nearby. However, due to the overload of cars on the roads near Rotterdam we recommend to use the public transportation system. Click here for more information.             
The entire festival is accesible for disabled persons and every hall is accessible for people in a wheelchair. With the wide hallways, escalators and elevators the festival is easily accessible for everyone.              
You can bring a small camera. Only when you are accredited as a press photographer it’s allowed to bring professional photo / film cameras to the festival. IPads and other tablets are also not allowed, partly due to the discomfort they give other visitors when being used in the audience.
Unfortunately it's not possible to register to work at the festival at the moment. We have a large pool of employees from which we can draw each year, and a long reserve list.              
U betaalt servicekosten, omdat er gebruik wordt gemaakt van een extern ticketingsysteem. In het bedrag zitten de kosten die rechtstreeks gerelateerd zijn aan het ticket. Denk aan kosten voor het scannen, de helpdesk, backoffice, datacommunicatie, toegangscontrole, mensen die de voorstellingen in het ticketingsysteem invoeren.
A 3-day ticket gives you admittance to all the regular concerts and an All-in ticket gives you admittance to the regular concerts and all the plus concerts. Without an All-in ticket you have to buy supplementary tickets to go to a plusconcert. Plus concerts are are very special, exclusive and unique concerts where we expect far more visitors than the hall can handle. By selling supplementary tickets we are able to guarantee true music lovers a seat.              
To get access to a plus concert you first have to purchase a day ticket or a 3-day ticket. You cannot purchase a single supplementary tickets ticket. You could, however buy an All-in ticket which gives you access to the regular concerts and all the supplementary tickets.
Supplementary tickets in the Amazon are seated concerts and we expect far more visitors than the Amazon can handle. By selling supplementary tickets we are able to guarantee true music lovers a seat. Also supplementary tickets are very exclusive, special and unique concerts that we couldn’t have programmed without the extra fee